|
Question? |
Answer |
|
How does SMARTtill
work? |
By weighing the coins
and notes within the cash drawer and comparing the total
to the transaction data |
|
Is SMARTtill
proven? |
Yes. SMARTtill
technology is proven with over a million transactions in
an operational retail environment |
|
Do we need to develop
our Epos software for SMARTtill? |
No. It works as a
stand alone system unless you are looking for an
integrated solution |
|
How often does
SMARTtill count the cash in the drawer? |
After every
transaction |
|
Will cashiers require
SMARTtill training? |
Yes. Initially to
understand how the cash drawer operates: estimated at
less than 5 minutes |
|
Will SMARTtill affect
the reconciliation process? |
Yes. You will never
need to count the cash at the Point of Sale or reconcile
to a cash figure |
|
Do I need to modify
my checkout to install SMARTtill? |
No. SMARTtill
technology can be incorporated into a cash drawer of
your design |
|
Can cash lifts and
top-ups be carried out during a shift? |
Yes. Without closing
the checkout and disrupting customer service |
|
What if we put coins
and notes in the wrong compartments? |
A discrepancy is
created as the drawer compares cash held to total cash
sales. This can be reversed when coins / notes are put
in the right compartment |
|
How do we deal with
non-cash items? |
The cash drawer
insert has non-cash compartments |
|
Will the
reconciliation process slow down the sales process? |
No. The Epos system
remains the master controller of the cash drawer |
